This site is 100% secure. And to be honest, we could even say that it is 300%. Here's why : First, the site you visit is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you). Most sites only secure their "shopping cart" and everything related to the payment of orders. On this site, ALL PAGES are secure and can not be hacked or can not be the target of malware. Then, we took the services of the leader of the MONDIAL website protection (McAfee) which watches every second on all data that pass through this site. He is there, he watches, and he makes sure that no one tries to hack the system). And finally, regarding the payment, we use Paypal which is the reference in terms of security of transactions on the Internet. In summary, strolling and ordering on Pawnity is 100% safe and secure. So you can stroll here and there in this colorful shop with peace of mind!
It's normal. Your items come from different places and to avoid you waiting too much, we prefer to deliver your order as soon as one or more items are ready. You will receive your order in several parcels (which allows you to continue the joy of discovering a new package in his mailbox over several days)
Yes, it's normal. The delivery time is between 12 and 30 days.
But especially, due to the current situation of COVID-19 and the
overwhelming demand, please allow 3-7 business days and between 20 and 40 days for shipping, it's much closer to 20 than 40 but sometimes it's a little longer.
In any case, if you have not received your item within 60 days then we will refund you.
Please refer to the size chart provided for each of our product (clothes) in the online store with the pictures. Size is determined by chest, weight, back length and neck measurement. Note: Please measure your pets correctly and check the size chart before shopping, in some situations we can't change the product, please understand.